Total spending on IT outsourcing in Europe last year was the highest ever for a 12 month period and a massive 27% higher than in 2010, according to Information Services Group’s (ISG) TPI index.
Total European outsourcing contracts in 2011, including BPO and IT contracts over €20m, were valued at €44bn.
In the UK, private sector demand for outsourcing increased. There were 15% more contracts in the final quarter of 2011 than that period of 2010. The total value of these contracts was 40% higher.
Neil Ritchie from INCo, whose business is to find qualified sales leads for IT and consulting clients, underlined that, despite uncertainties, there are still many new business opportunities in the market. “Through our continuous telemarketing programmes, we continue to find opportunities for our clients among customers who either want to improve efficiency or want to transform their business for the future”.